Customer support

Contact Palm Rewards support

Need help with a Palm Rewards account, tracked activity, Palm Points balance or redemption? Use the support options on this page and include enough detail for the team to investigate.

Create a free account

Free to join. No membership fee or credit card required to create an account.

Key information

  • Include the provider and offer or survey name when reporting missing credit.
  • Include the approximate completion date and any transaction reference available.
  • Never send passwords or sensitive login credentials to support.
  • Check the FAQ and provider wait period before reporting a pending activity.

Rewards, offer availability and eligibility vary by country, device, provider and inventory. Palm Rewards does not guarantee that every activity or reward is available in every country.